IVAN FERLAND / WHO I HELP
The same care. Different operating realities.
A local business, a defined enterprise workstream and a practice network need different conversations. Choose the context that sounds like yours.
← HomeSmall & medium businesses
For owners and operations managers who need a useful website or software that fits the way their business runs. Start with the task that is taking too much effort: enquiries, quotes, follow-ups, documents or keeping track of the work.
Explore possible projectsEnterprise & multi-location organizations
For technical leads and operational sponsors with a specific application, integration or modernization problem. I work alongside your developers, IT team, MSP and vendors, with a clear delivery boundary and someone on your side who owns acceptance.
Explore possible projectsClinics & healthcare operations
For clinic managers and operational teams who need clearer public information, administrative workflows or better coordination between approved systems. Begin with the staff task and the systems it depends on, rather than assuming a website form is a clinical application.
Explore possible projectsIndependent dental practices
For practice owners and managers considering a website, an application change or an infrastructure project. Your team’s workflow often crosses practice software, imaging, claims connectivity, workstations and a server. Bring those dependencies into focus before changing them.
Explore possible projectsDental groups & DSOs
For central operations, integration leads and technical teams coordinating change across dental practices. Development and project support for the work between individual sites and central systems: discovery, readiness, exception handling, shared information and rollout coordination.
Explore possible projectsWORKING TOGETHER
A clear goal. A result you can inspect.
A focused review, an implementation or agreed ongoing help: we choose the engagement that fits the need.
Discuss your project- 01
Understand
Your goal, the people using the result and the existing environment.
- 02
Agree
Scope, responsibilities, deliverables and acceptance criteria.
- 03
Build or investigate
Working results and useful review points throughout the project.
- 04
Validate and hand over
Checks, deployment where agreed and the notes needed to take ownership.
- 05
Define what follows
Any continuing support has a separately agreed scope.
